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Privacy Policy

Last Updated: February 2026

Introduction

Welcome to Align Therapy (“Align Therapy,” “we,” “our,” or “us”).

We are committed to privacy, discretion, and trust. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, contact us, schedule a consultation, or otherwise interact with us online (collectively, the “Site”).

If you become a therapy client, additional privacy rules apply to your clinical information. Please see “Client Health Information (HIPAA)” below.

Scope of This Policy

This Privacy Policy applies to information collected through:

  • Our website and web pages that link to this Privacy Policy
  • Contact forms, consultation requests, and email inquiries
  • Newsletter sign-ups (if used)
  • Scheduling tools (if used)
  • Basic analytics and cookies (if used)

This Privacy Policy does not cover:

  • Information collected by third-party sites you navigate to from our Site
  • Information handled directly inside your therapy client portal or electronic health record (EHR) platform (which may have its own privacy notices)

Information We Collect

We aim to collect only what we need to support you and run the practice.

1) Information You Provide

Depending on how you interact with us, you may provide:

  • Name
  • Email address
  • Phone number
  • Preferred contact method
  • Scheduling details (e.g., preferred times)
  • Brief information you choose to share about what you're seeking support with
  • Messages you send through forms or email

Please note: If you use a general website contact form, do not include highly sensitive details. If you become a client, we'll collect appropriate details through secure clinical processes.

2) Limited Technical Information Collected Automatically

When you visit our Site, we may collect limited information automatically, such as:

  • IP address (approximate location, not precise)
  • Browser type and device type
  • Operating system
  • Pages visited and time spent on pages
  • Referring page/source
  • Basic performance and error logs

We use this information to maintain Site security, understand general usage patterns, and improve the Site.

3) Cookies and Similar Technologies

We may use cookies or similar technologies to:

  • Enable essential site functionality
  • Measure general traffic patterns
  • Improve performance and user experience

We do not use cookies to build advertising profiles based on sensitive personal information.

You can control cookies through your browser settings. Disabling cookies may affect how some parts of the Site work.

How We Use Information

We use information to:

  • Respond to inquiries and consultation requests
  • Provide scheduling and administrative communications
  • Deliver requested information (e.g., services, next steps)
  • Improve and maintain the Site
  • Protect against fraud, abuse, or security risks
  • Comply with legal obligations

We do not sell personal information.
We do not rent personal information.
We do not use your information to build third-party advertising profiles.

Client Health Information (HIPAA)

If you become a client, Align Therapy may collect information that is considered Protected Health Information (PHI) under HIPAA and similar state laws.

PHI is handled according to:

  • Our Notice of Privacy Practices (if applicable)
  • Applicable federal and state privacy laws
  • Our clinical documentation and informed consent processes

Important: Website contact forms and standard email are not guaranteed to be HIPAA-secure. If you become a client, we will use a secure method (such as a client portal) for clinical communications and documentation.

How We Share Information

We share information only as needed and with care.

1) Service Providers

We may share information with trusted vendors who help us operate the Site and practice, such as:

  • Website hosting providers
  • Form and email delivery providers
  • Scheduling tools
  • Analytics providers (privacy-conscious, where possible)
  • IT/security providers

These vendors process information on our behalf and are expected to protect it. Where required, we may enter into appropriate privacy and security agreements (including Business Associate Agreements for HIPAA contexts).

List your primary vendors here (recommended):

  • [EHR/Client portal: ______]
  • [Scheduling tool: ______]
  • [Email provider: ______]
  • [Analytics: ______]
  • [Payments (if applicable): ______]

2) Legal Requirements

We may disclose information if we believe it is necessary to:

  • Comply with applicable law, regulation, or legal process
  • Respond to lawful requests from authorities
  • Protect the rights, safety, and security of Align Therapy, our clients, or others

3) With Your Consent

We may share information if you direct us to, request us to, or provide consent for a specific purpose.

Data Retention

We retain information only as long as reasonably necessary for:

  • Responding to inquiries
  • Maintaining business records
  • Legal, tax, and regulatory compliance
  • Clinical record retention requirements (if you become a client)

Clinical records (if any) are retained according to applicable state laws and professional requirements.

Data Security

We use reasonable administrative, technical, and organizational safeguards to protect information. However, no online system can guarantee absolute security.

To help protect your privacy:

  • Avoid submitting highly sensitive information through general website forms
  • Use secure client portals when available
  • Notify us if you believe your information has been compromised

Your Rights and Choices

Depending on where you live, you may have rights such as:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of certain information (subject to legal/recordkeeping limits)
  • Opt out of non-essential communications
  • Control cookies through your browser settings

To exercise these rights, contact us at:
[Insert privacy contact email]

Children's Privacy

Our Site is not intended for children under 13, and we do not knowingly collect personal information from children under 13 through the Site.

If you believe a child has provided personal information through the Site, contact us and we will take steps to delete it where appropriate.

Third-Party Links

Our Site may include links to third-party websites. We are not responsible for the content, privacy practices, or security of third-party sites. We encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top.

If changes are material, we may provide additional notice on the Site.